What does Samsung Washer Not Draining Completely - Causes & Fix mean?

Clogged pump filter is the most common cause. Clean the debris trap on front-load models and check the drain hose for kinks.

How do I fix Samsung Washer Not Draining Completely - Causes & Fix?

Work through the step-by-step fix below. Start with the quick reset and the most common cause, then check the specific part this guide points to. Most fixes need only basic hand tools and the right replacement part.

Can I keep using my Samsung appliance with this error showing?

Usually not. Samsung appliances show this error when a part or safety circuit is out of range, so running it can stop the cycle or make the problem worse. Diagnose and clear the error before normal use.

What part is most commonly replaced for Samsung Washer Not Draining Completely - Causes & Fix?

The parts that most often fix Samsung Washer Not Draining Completely - Causes & Fix are listed in the parts section of this guide. Match the part to your exact model and serial number before you buy.

Is Samsung Washer Not Draining Completely - Causes & Fix a DIY repair or do I need a technician?

Many fixes are DIY-friendly with basic tools, such as door switches, drain pumps, water inlet valves, thermostats, heating elements, and filters. Sealed-system, refrigerant, gas, or high-voltage work should go to a licensed technician for safety.

Samsung Washer Not Draining Completely - Causes & Fix

Samsung Washer Not Draining Completely — What’s Happening

When your Samsung washer does not drain completely, the drum stays full or partially full of water at the end of a cycle. Samsung describes this functionally as the washer not draining or overflowing because it cannot evacuate water properly. Depending on your model and market, you may see error codes like ND, 5C, 5E, SE, or SC on the display, but the underlying problem is the same: insufficient or failed water evacuation.

The washer either cannot pump water out at all or pumps it too slowly to finish the cycle. Water may pool in the drum, overflow onto the floor, or prevent the spin cycle from running. This symptom can result from a blocked drain path, a mechanical failure in the pump, or an electrical issue preventing the pump from receiving power.

Jump to Fix

Most Likely Causes

Clogged pump filter or debris trap Coins, lint, buttons, and small objects collect in the filter and block water flow on front-load models.
Kinked or pinched drain hose A bent or crushed hose restricts or completely stops drainage.
Improper drain hose installation The hose inserted too far into the standpipe or sitting too low relative to the washer outlet can create drainage problems.
Failed drain pump The pump motor or impeller fails mechanically and cannot move water even when the filter and hose are clear.
Jammed pump impeller Debris wedged in the pump housing or around the impeller prevents the rotor from spinning.
Control board output failure The main control board does not send power to the pump during the drain command.
Wiring or connector damage Broken wiring or corroded connectors between the control board and drain pump interrupt the electrical circuit.

How to Diagnose and Fix

Unplug the washer and turn off the water supply before any service work.
Run a drain/spin test cycle or restart the washer to verify the symptom and observe whether the pump attempts to run.
Inspect the drain hose for kinks, obstructions, improper standpipe insertion depth, and incorrect height or routing.
Clean the pump filter on front-load models by opening the access panel at the front bottom and removing the debris trap.
Access the drain pump (typically from the front or bottom depending on model) and inspect the impeller and housing for trapped objects or damage.
Test for electrical supply to the pump during a drain command using a multimeter set to AC voltage (expect approximately 120 V AC on North American models if the circuit is working).
If voltage is present and the pump does not run or only hums, replace the drain pump assembly.
If no voltage is present at the pump, trace back through the wiring harness and connectors to the main control board and repair or replace as needed.

Parts You Might Need

Part	Notes
Drain pump assembly	Amazon \| Replace if motor fails or impeller is damaged.
Drain hose	Amazon \| Replace if kinked, split, or internally blocked.
Pump filter / debris trap	Amazon \| Clean first; replace only if cracked or damaged.

If your appliance also shows a code on the display, these match this problem:

When to Call a Pro

If you have cleaned the filter, checked the hose, and verified the pump has power but the washer still does not drain, the control board or internal wiring may be faulty. Control board diagnosis and replacement require disassembly and live voltage testing. Call a qualified appliance technician if you are not comfortable working with live circuits or if the repair involves replacing the main PCB.