Can I keep running the equipment with this fault active?

Generally no. Faults on Appliance units are emitted when a sensor, safety, or control circuit is outside its operating envelope. Running through an active fault risks compressor, heater, or control-board damage. Diagnose and clear the fault first.

What part is most commonly replaced for Samsung Washer Direct-Drive Motor Stator & Rotor Replacement?

The most frequently replaced parts for Samsung Washer Direct-Drive Motor Stator & Rotor Replacement are listed in the Parts Reference section of this guide with OEM part numbers and typical price ranges. Check the table for direct replacements.

Is Samsung Washer Direct-Drive Motor Stator & Rotor Replacement a DIY repair or do I need a technician?

Sensor swaps, fan motor replacements, and condenser cleaning are typical DIY-level repairs. Anything involving refrigerant, gas, or high-voltage (>240V) work requires a licensed technician for both safety and code-compliance reasons.

Samsung Washer Direct-Drive Motor Stator & Rotor Replacement

Q: What does Samsung Washer Direct-Drive Motor Stator & Rotor Replacement mean?

Washer won't spin, won't agitate, or makes grinding noise during spin? Failed stator windings or rotor magnets stop the direct-drive motor. Replacing the stator and rotor assembly fixes it.

Q: How do I fix Samsung Washer Direct-Drive Motor Stator & Rotor Replacement?

Follow the step-by-step diagnosis below. The most likely fix is identified by checking power, sensor resistance, and control-board signals in order — using a multimeter and the part numbers documented in the parts reference table.

Samsung Washer Direct-Drive Motor Stator & Rotor Replacement — What This Part Does

Samsung direct-drive washers use a stator (stationary windings bolted to the tub) and a rotor (magnetized rotating assembly on the drum shaft) to spin and agitate the drum. The inverter control board energizes the stator windings in sequence, which creates a rotating magnetic field that pulls the rotor magnets around. This system eliminates belts and pulleys.

The stator windings can burn out or short internally from moisture, overheating, or electrical surges. The rotor magnets can crack or the rotor assembly can fail mechanically. When either part fails, the washer loses normal rotation. Open or shorted windings are the most common failure mode seen in field repairs.

Jump to Replacement Steps

Signs It Needs Replacing

Washer will not spin or agitate at all The drum sits still during the wash or spin cycle because the motor cannot produce rotation.
Grinding, clicking, or humming noise during spin The motor tries to rotate but the failed rotor or stator prevents normal operation.
Drum rotates weakly or inconsistently Partial winding failure or damaged rotor magnets produce uneven or weak torque.
Motor overheats or trips the breaker Shorted stator windings draw excessive current and generate heat.
Stator resistance reads far from 9 to 9.5 ohms Out-of-spec ohm readings on the three motor terminals confirm the stator is open or shorted.
Visible burn marks or damaged wiring on stator Physical inspection shows charred insulation or melted connectors at the motor assembly.

How to Replace It

Unplug the washer from the wall outlet and shut off the water supply valves.
Remove the rear access panel by taking out the screws around the perimeter (front-load models).
Use a 17 mm or 19 mm socket to remove the rotor mounting nut in the center of the drum shaft, then pull the rotor assembly straight off the shaft.
Disconnect the motor stator wiring harness and any sensor plugs from the stator assembly.
Test the stator with a multimeter set to resistance (ohms) by probing between each pair of the three motor terminals (you should see about 9 to 9.5 ohms between any two terminals if the stator is good).
Remove the stator mounting bolts (typically three or four bolts around the perimeter) and lift the stator assembly off the tub.
Position the new stator onto the tub, install and tighten the mounting bolts, and reconnect the wiring harness and sensor plugs.
Slide the new rotor onto the drum shaft (align any locating notches), install the rotor mounting nut, and torque it to secure the rotor.
Reinstall the rear access panel, restore power and water, and run a test spin cycle to verify normal operation.

The Part You Need

Part	Notes
Samsung washer motor stator assembly	Amazon \| Match your washer’s model number (on the door frame or inside the door) to the exact part. Common Samsung stator part numbers include DC31-00111A and DC97-20946A for specific models.
Samsung washer motor rotor assembly	Amazon \| The rotor must match the stator design. Some failures require only the rotor or only the stator, but many techs replace both as a matched set (e.g. Samsung part DC93-00236C for rotor-and-stator kit).

If this part is failing you may also see one of these codes:

When to Call a Pro

If you are not comfortable working with high-voltage appliance wiring, multimeter diagnostics, or heavy drum components, call a qualified appliance technician. Incorrect rotor installation or over-torquing the rotor nut can damage the drum shaft or bearing. If your washer is still under warranty, any DIY motor work may void coverage, so contact Samsung or an authorized service center first.