Maytag Refrigerator Not Making Ice - Causes & Fix

Maytag Refrigerator Not Making Ice — What’s Happening

When a Maytag refrigerator stops making ice, it means the ice system is not completing normal production cycles. Water is not reaching the ice maker, the ice maker itself is not cycling, or the freezer is not cold enough to harvest ice. Maytag treats this as a symptom-based troubleshooting issue rather than a single fault code.

In some cases the ice maker is making ice but not dumping it, which often clears after a reset. The most common underlying problems involve the ice maker being turned off, water supply restrictions, clogged or improperly installed filters, and on side-by-side models wiring issues at the freezer door hinge.

Most Likely Causes

• Ice maker switched off or disabled The ice maker control may have been accidentally turned off or disabled, stopping all production.
• Clogged or improperly installed water filter A clogged, expired, or incorrectly seated water filter will block water flow to the ice maker.
• Kinked or restricted water supply line The supply line may be pinched, kinked, or the refrigerator may not be connected to a cold water supply using 1/4 in. (6.35 mm) O.D. soft copper or PEX tubing.
• Freezer temperature too warm If the freezer is not cold enough, the ice maker will not cycle or harvest ice properly.
• Ice maker needs reset after minor control issue A reset or power cycle may clear a temporary fault that has stopped the ice maker from cycling.
• Freezer door wiring problem on side-by-side models On some side-by-side designs, wiring at the bottom of the freezer door hinge can interrupt power to the ice maker.
• Failed ice maker assembly If the ice maker does not cycle after reset and supply checks, the ice maker assembly itself may have failed.

How to Diagnose and Fix

1. Verify the ice maker is turned on and perform a reset or power cycle if the unit has been inactive.
2. Confirm the freezer temperature is cold enough for ice production and that airflow is not obstructed.
3. Inspect the water filter for correct installation and replace it if overdue or clogged.
4. Remove the filter temporarily and check water dispensing to confirm the supply path is open.
5. Inspect the water supply line for kinks, pinches, or poor connection and confirm the refrigerator is connected to a cold water supply using 1/4 in. (6.35 mm) O.D. soft copper or PEX tubing.
6. On side-by-side models, inspect the wire harness and water tube connection at the bottom freezer door hinge for damage or poor connection.
7. If the ice maker still does not cycle after supply and power checks, plan to replace the ice maker assembly.
8. If water supply is present to the refrigerator but not delivering properly to the ice maker, test and replace the water inlet valve if needed.

Parts You Might Need

Related Error Codes

If your appliance also shows a code on the display, these match this problem:

• Maytag Refrigerator C1 error code
• Maytag Refrigerator C2 error code
• Maytag Refrigerator C3 error code
• Maytag Refrigerator C4 error code
• Maytag Refrigerator C5 error code
• Maytag Refrigerator C6 error code
• Maytag Refrigerator C7 error code
• Maytag Refrigerator De error code
• Maytag Refrigerator Dr error code
• Maytag Refrigerator Ff error code
• Maytag Refrigerator Po error code
• Maytag Refrigerator Sa error code

When to Call a Pro

Call a pro if you are not comfortable working with water supply connections or if you need to verify power at the ice maker. Side-by-side models with door-hinge wiring may require disassembly and connector inspection that is easier with experience. If the ice maker does not respond after filter replacement, supply line checks, and a reset, a technician can test the inlet valve and ice maker assembly to pinpoint the failed component.