Samsung Oven C-21 Error Code — What It Means
C-21 is an overheat code on Samsung ranges. The control board saw the oven cavity rise above the safe limit and shut down heating to prevent damage.
Most of the time the oven did not actually run that hot. A temperature sensor that reads low tricks the board into driving the element too hard, and the real heat then overshoots. Treat C-21 as a heat safety event and stop using the oven until it is checked.
Common Causes
- Out of spec temperature sensor A sensor reading low makes the board overdrive the element until the cavity truly overheats.
- Stuck heating relay A relay on the control board welded closed keeps the element powered after the board commands off.
- Shorted sensor wiring A harness short feeds the board a false low reading that leads to runaway heat.
- Blocked or failed cooling Poor airflow around the control area lets reported temperatures spike.
- Control board fault A failed board output can leave the element energized regardless of the sensor signal.
Step-by-Step Fix
- Turn the oven off and cut power at the breaker to stop any active heating.
- Let the cavity cool fully before opening panels.
- Pull the range and remove the back panel to reach the sensor and harness.
- Test the temperature sensor with a multimeter. Look for about 1080 ohms at room temperature.
- Replace the sensor if the reading is well off that value.
- Inspect the bake element and relay area for signs the element stayed on, such as scorching.
- If the sensor and wiring test good, have the control board checked for a stuck relay.
Parts Often Needed
| Part | Notes |
|---|---|
| Samsung oven temperature sensor (probe) | Amazon | OEM part DG32-00002B fits many Samsung ranges. Verify against your model first. |
| Samsung range main control board | Amazon | Needed when a welded relay keeps the element powered. |
| Oven sensor wire harness | Amazon | Replace if the leads show a short or burn damage. |
When to Call a Pro
An oven that keeps heating after the board commands off is a fire risk. If the sensor tests good but the oven still overheats, stop using it and call a tech to check the relay and board before any further cooking.