Frigidaire Washer E24 Error Code — What It Means
E24 on a Frigidaire washer signals a drain pump relay fault on the control board, not a simple drain clog. The washer’s control board believes the relay circuit that switches power to the drain pump is malfunctioning, so it cannot energize the pump as intended. This is distinct from a timed-out drain error. The code points to an electrical or component failure in the control circuit itself, usually requiring board-level or pump replacement.
Common Causes
- Failed drain pump relay on the control board The relay that switches the drain pump circuit has failed electrically or mechanically, preventing the board from commanding the pump.
- Loose or damaged wiring between control board and pump Disconnected, corroded, or broken wires or connectors can mimic a relay failure and trigger the E24 code.
- Faulty drain pump drawing abnormal current A pump motor that is shorted, open, or mechanically jammed can cause the relay circuit to register a fault even if the board relay itself is intact.
- Electrical surge or power event damage Voltage spikes or surges can damage relay components on the control board, leading to the E24 fault.
Step-by-Step Fix
- Unplug the washer and remove the top or rear panel to access the control board and pump area.
- Inspect all wiring and connectors running from the control board to the drain pump for damage, corrosion, or loose connections, and reseat or repair any issues found.
- Test the drain pump electrically by disconnecting it and measuring resistance across its terminals to check for open or short circuits, and verify the impeller spins freely with no obstructions.
- Check the control board output by reconnecting the pump and using a multimeter to verify the board supplies voltage to the pump terminals when the washer enters drain mode.
- Replace the drain pump if testing shows it is defective or drawing incorrect current.
- Replace the main control board if the pump tests good but the board relay output is absent or incorrect.
- Reassemble the washer, restore power, and run a drain or spin cycle to confirm the E24 code is cleared and the machine drains normally.
Parts Often Needed
| Part | Notes |
|---|---|
| Frigidaire washer main control board | Amazon | Match your exact model number, as relay layouts vary by board revision. |
| Frigidaire washer drain pump | Amazon | Confirm voltage and connector type for your model before ordering. |
| Wire harness or connector kit | Amazon | If wiring between board and pump is damaged or corroded. |
When to Call a Pro
Call a technician if you are not comfortable working with live electrical circuits or if you cannot reliably test the pump and control board outputs. Replacing a control board on a washer involves handling multiple wire harnesses and matching exact part revisions, and incorrect installation can damage the new board or other components. If the washer is still under warranty or you lack a multimeter and basic hand tools, professional diagnosis will save time and prevent misdiagnosis of the relay fault.