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Bradford White Water Heater Pilot Won't Stay Lit - Causes & Fix

3 min read

Independent. We don't sell parts, so we tell you when not to buy one.

⚡ Quick Answer

Failed pilot assembly is the most common cause. Bradford White directs replacing the pilot assembly first, then the gas control if needed.

Difficulty Pro recommended
Est. time 1-3 hrs

Bradford White Water Heater Pilot Won’t Stay Lit — What’s Happening

When the pilot won’t stay lit on a Bradford White gas water heater, the control is either not sensing a stable pilot flame or the flame is being physically lost after ignition. This is not an error code but a service symptom Bradford White uses to indicate a failure in the pilot assembly, ignition proving path, or gas control.

On Bradford White Defender systems, repeated pilot failure points to a problem in the pilot assembly or the safety shutoff inside the gas control rather than just a bad thermocouple like on older models. The issue requires systematic replacement starting with the pilot assembly.

Jump to Fix

Most Likely Causes

How to Diagnose and Fix

  1. Verify the symptom by relighting the pilot using the unit’s lighting instructions and holding the control in pilot position as directed.
  2. Check for spark at the igniter electrode during the lighting sequence.
  3. If there is no spark, remove the white igniter wire from the gas control and test spark to ground using a multimeter for continuity on the ohms setting.
  4. If there is no continuity in the igniter wire, replace the pilot assembly per Bradford White procedure.
  5. If spark is present, inspect the igniter electrode for oxidation and clean it with very fine emery cloth if needed.
  6. Remove and inspect the pilot tube and pilot orifice for blockage, then clean or replace as necessary.
  7. Reassemble all components, restore gas supply, and check all connections for leaks before relighting.
  8. If the pilot still will not stay lit after pilot assembly service, replace the gas control following Bradford White’s replacement procedure.

Parts You Might Need

PartNotes
Pilot assemblyAmazon | Bradford White’s first recommended replacement for pilot won’t stay lit
Gas control valveAmazon | Replaced if problem persists after new pilot assembly
Pilot tube and orificeAmazon | Cleaned or replaced if blocked

When to Call a Pro

Call a qualified gas technician for all pilot assembly and gas control replacement work. Bradford White’s service procedures require shutting off gas, disconnecting gas lines, checking for leaks with approved solutions, and following specific reassembly sequences. If you notice intermittent pilot outages, repeated failures after relighting, or signs of improper venting like soot or exhaust spillage, a technician should also evaluate combustion air supply and flue performance to prevent dangerous conditions. For gas line, burner, or igniter work, or if you ever smell gas, stop and call a licensed technician.


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