Kohler Generator Fault Codes — Quick Reference
Kohler standby generators use the Decision-Maker controller (Decision-Maker 3000 on residential units, Decision-Maker 3500/6000 on commercial). Fault codes appear on the controller’s LCD display and are logged in fault history. Alarms are classified as pre-alarms (warnings) and shutdowns.
| Code | Type | Meaning | Quick Fix |
|---|---|---|---|
| Low Battery | Warning | Battery voltage low | Test and replace battery |
| Battery Charger Fault | Warning | Charging circuit issue | Check charger; check AC power to charger |
| Fail to Start | Shutdown | Engine did not start after retries | Check fuel, battery, starter |
| Low Oil Pressure | Shutdown | Oil pressure below limit | Check oil level and condition |
| High Engine Temperature | Shutdown | Coolant or oil over-temp | Check coolant, oil, fan |
| Overspeed | Shutdown | Engine RPM too high | Governor fault |
| Underspeed | Shutdown | Engine RPM too low | Load, governor, or fuel issue |
| High AC Voltage | Shutdown | Generator output voltage high | AVR fault |
| Low AC Voltage | Shutdown | Generator output voltage low | AVR fault; high load |
| Overcurrent | Shutdown | Load exceeds generator capacity | Reduce load; check for fault |
| Ground Fault | Shutdown | Ground fault in system | Inspect wiring; call electrician |
| Exercise Overdue | Warning | Generator hasn’t run exercise | Run manual exercise; check schedule |
| Line Power Available | Status | Utility power has returned | Normal status — transfer pending |
Most Common Faults
Fail to Start
Like all standby generators, Kohler units most commonly fail to start due to battery or fuel issues. The Decision-Maker controller will display “Fail to Start” after 3 crank attempts (approximately 30 seconds of total cranking).
Diagnosis sequence:
- Check battery voltage: should be 12.4–12.8V at rest. Less than 12V indicates a discharged or failed battery.
- Check battery connections: corrosion on battery terminals is extremely common in outdoor generator installations. Clean with baking soda solution.
- Check fuel level: confirm the generator fuel supply valve is open and the tank is not empty or contaminated.
- Check spark (gas models) or glow plugs (diesel): if the battery and fuel are confirmed good, check the ignition system.
Low Oil Pressure Shutdown
After confirming oil level is correct, check oil condition — oil that has emulsified (appears milky) indicates coolant is mixing with oil, a serious engine problem. Fresh oil that’s black after only a short runtime may indicate the engine is using oil abnormally. If oil level and condition are both correct, test the oil pressure sender with a mechanical gauge — senders do fail.
High Engine Temperature
On Kohler liquid-cooled generators (12–150 kW range), high engine temperature shutdowns require checking:
- Coolant level in radiator and overflow tank
- Radiator fins for debris blockage (especially important in installations near plant life)
- Cooling fan clutch or fan belt (belt-driven fans)
- Thermostat function
- Raw water pump impeller (on marine or industrial units with raw water cooling)
Overspeed
The Kohler governor maintains engine speed at 3600 RPM (60 Hz) or 1800 RPM (60 Hz for 4-pole units). An overspeed alarm means the engine exceeded 10% above target RPM. Common causes:
- Broken governor spring (most common on high-hours units)
- Governor linkage stuck in open position
- Electronic governor actuator failure
- Fuel delivery problem causing uncontrolled speed surge on startup
Ground Fault
A ground fault alarm indicates current flowing in an unintended path to ground in the generator’s AC output circuit. This is a serious electrical fault. Do not operate the generator with an active ground fault. A licensed electrician should diagnose and repair ground fault conditions.
Kohler Weekly Exercise
Configure the automatic exercise schedule via the Decision-Maker controller: Menu → Exercise → Set Time. Kohler recommends a minimum 30-minute weekly exercise at approximately 30% load.
When to Call a Pro
AVR adjustments, governor repair, and any electrical fault (overcurrent, ground fault, voltage faults) require a Kohler-authorized service technician.