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Ecolab Dishwasher Fault Codes — Guide

⚡ Quick Answer

Ecolab commercial dishwasher fault codes: what each means and how to fix it.

Ecolab Dishwasher Fault Codes — What They Mean

Ecolab provides chemical programs and equipment for commercial dishwashers across food service and healthcare. Ecolab’s chemical dispensing systems and their SMART chemical controllers display fault codes when problems occur with the chemical feed or machine integration.

CodeMeaning
AL 01No detergent (dispenser empty or fault)
AL 02No rinse aid
AL 03Conductivity too high (over-concentration)
AL 04Conductivity too low (under-concentration)
AL 05High water temperature alert
AL 06Low water temperature alert
AL 07Communication fault (machine interface)
AL 08Probe fault (conductivity sensor)

Jump to Fix

Common Fixes {#fix}

AL 01/AL 02 (empty): Check product containers and prime the dispensing lines. Ecolab dispensers are volume-based — verify dosing pump operates when called.

AL 03/AL 04 (concentration): AL 03 (over-concentration) usually means the dispenser is over-dosing — check dosing volume setting. AL 04 (under-concentration) means empty container or clogged dispensing tube.

AL 08 (probe fault): The conductivity probe that monitors chemical concentration is coated with scale or has failed. Remove and clean the probe tip. Replace if reading doesn’t respond correctly to known concentration standards.

AL 07 (communication): The Ecolab controller has lost communication with the dishwasher’s control system. Check the interface cable between the Ecolab controller and the machine.

Parts Often Needed

PartNotes
Conductivity probeAmazon | Clean quarterly; replace if coating is damaged
Dosing pumpAmazon | Replace if pump isn’t delivering product
Ecolab product (detergent, rinse aid)Amazon | Refill when AL 01/02 appears

When to Call a Pro

Ecolab service representatives handle chemical program adjustments and SMART controller configuration. Contact your Ecolab account representative for persistent AL 03/04 concentration faults.


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