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Danfoss FC302 AL-120 Fault - Causes & Fix

4 min read

Independent. We don't sell parts, so we tell you when not to buy one.

⚡ Quick Answer

AL-120 does not exist in FC302 documentation. Likely Alarm 12 (low DC voltage), Alarm 16 (short circuit), or Alarm 20 (overload).

Difficulty Advanced
Est. time 1-3 hrs
Tools Multimeter , service manual, ESD strap

Danfoss FC302 AL-120 Fault — What It Means

The code AL-120 does not appear in the Danfoss FC302 alarm and warning list. The FC302 series uses numeric codes such as Alarm 12, Alarm 16, and Alarm 20. The query likely contains a typo or misread display. Alarm 12 indicates DC bus voltage too low (typically below 100V for 400V drives), caused by weak incoming power or failed rectifier components. Alarm 16 signals an instantaneous short circuit in the motor cable, motor windings, or drive IGBT module. Alarm 20 means motor thermal overload from excessive mechanical load or incorrect motor parameter settings.

Before proceeding, verify the exact code displayed on the drive keypad or control panel. Consult the FC302 operating manual alarm table to confirm the correct code and its specific meaning for your drive model and firmware version.

Before You Replace Anything

Technicians often replace the entire power board before checking input voltage balance and tightening input terminals. A simple voltage measurement at the input terminals and a visual inspection of connections can identify low-voltage or loose-wire faults that cost nothing to fix.

Jump to Fix

Common Causes

Quick Diagnosis

Answer these to narrow it down fast.

Does the drive display show AL-120, or does it show a numeric code like 12, 16, or 20?
Yes: If it shows a numeric code (e.g. 12, 16, 20), consult the FC302 alarm table in the manual for the exact meaning and proceed with diagnostics for that specific alarm.
No: If the display truly shows AL-120, the drive may have custom firmware or the code was transcribed incorrectly. Power-cycle the drive and record the exact code from parameter P003.
Is incoming three-phase voltage present and balanced within 3% across all phases?
Yes: If voltage is good, the fault is likely internal (rectifier, DC capacitors, or IGBT module). Disconnect the motor and test the drive alone to isolate the problem.
No: If voltage is low or missing on one phase, check input fuses, upstream circuit breakers, and utility supply before servicing the drive.
Does the alarm clear when the motor cable is disconnected from the drive output terminals?
Yes: If the alarm clears, the fault is in the motor or motor cable. Test cable insulation and motor winding resistance to find the short circuit.
No: If the alarm persists without the motor, the fault is inside the drive power section. Replace the power board or IGBT module.

Step-by-Step Fix

  1. Record the exact alarm code by pressing the Status button on the keypad or reading parameter P003 in the display menu, and compare it to the FC302 alarm table in the operating manual.
  2. Measure incoming voltage at the drive input terminals (L1, L2, L3) using a multimeter set to AC volts, and verify all three phases are present and balanced within 3% of each other.
  3. Inspect and tighten all input and output terminal connections, checking for discolored or burnt terminals that indicate loose contact or arcing.
  4. Disconnect the motor cable from the drive output terminals (U, V, W) and reset the alarm to determine if the fault is in the motor or the drive.
  5. Test the motor cable for insulation breakdown by measuring resistance from each motor conductor to ground with a megohmmeter (insulation should exceed 1 megohm).
  6. Replace the power board or IGBT module if the alarm persists with the motor disconnected and input voltage is correct, following the manufacturer’s replacement procedure and observing high-voltage safety protocols.
  7. Verify motor parameters (P120-P125) match the motor nameplate data, especially motor current in parameter P124, and adjust if incorrect to prevent false thermal trips.

Parts Often Needed

PartNotes
FC302 Power Board / Inverter ModuleAmazon | Match frame size and voltage rating to your drive model; requires high-voltage lockout and trained technician
FC302 Rectifier BoardAmazon | For Alarm 12 faults when input diodes or DC bus capacitors have failed

When to Call a Pro

Call a qualified electrician or drive technician immediately if you are unfamiliar with three-phase power systems or if the drive shows any alarm code. High-voltage DC bus capacitors can hold a lethal charge for minutes after power is removed. If incoming voltage is correct and terminal connections are tight but the alarm persists, internal components such as the rectifier, IGBT module, or power board have likely failed and require replacement by a technician with lockout/tagout training and the correct replacement parts for your drive frame size and voltage rating. Do not attempt to open the drive enclosure or disconnect the motor under load.

Rough cost: A pro service call runs about $300-900.


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